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Library & IT Help and Support/Contacts

Library and IT Support Services

Opening Hours and Contacts

For help with a Library or IT enquiry, contact or visit one of the Enquiry Service Points listed below.

Note: Outside core hours limited support services are available. Check first before making a special journey. Tel (01752) 588588.




Help & Support


Reception Desk  Level 1



Library Reception Desk
Tel: (01752) 588588

IT Self Service portal 

Full range of services available:

  • Term time -    Mon - Sun 08:00 - 20:00
  • Vacation -      Mon - Sun 08:00 - 20:00

Limited service at other times.

Only registered students and staff with a University of Plymouth ID card will have access during these times:

  • Term Time - 2000 - 08:00
  • Vacation    - 20:00 - 08:00


Live Chat: Ask is a messaging service. Please be aware that messages will be stored and maybe used for service monitoring.

Student IT Support
Babbage Building
Level 1

Phone Service* 

Phone Service*

IT Open Access
(01752) 588588

IT Self Service portal 

*Phone (01752) 588588 
Staff will help with common IT queries.
More complex issues will be recorded for attention during core office hours.

Peninsula Allied Health Centre (PAHC) Library

 09.00 - 17:00



PAHC Library

Tel: 01752 587200

IT Open Access 

Tel: (01752) 588588


 PAHC based students can borrow and return books at the PAHC Library or at Charles Seale-Hayne Library. 

Vacation: Staff available 10.00-14.00              

Student IT Support
Tamar Science Park
 09:00-16:30 Closed
John Bull Building
First Floor (adjacent to cafeteria)
Tel: (01752) 517854

Student IT Support
Knowledge Spa Truro



Knowledge Spa Library
Level 4
Tel: (01752) 588588


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Modified 10/09/2019