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Requesting new or changing your PlymDesk equipment

Requesting new or changing your PlymDesk equipment

If you require a change to your PlymDesk equipment, or are preparing for the arrival of new staff, please follow the instructions below. Hardware requirements should be agreed with your local budget holder and/or Head of department.

Please then log on to IT Self Service (http://ITselfservice.plymouth.ac.uk) with your standard University login details, and click ‘Raise a request’. From the dropdown menu, choose ‘New PC / Laptop request’, and complete the required information.

Equipment Requested: The equipment you require. Please include peripherals required (monitor, mouse and keyboard, etc). Note, if you are requesting a laptop, please also confirm if you require a docking station and monitor. Laptops can be supplied with three configurations.

1. Laptop (no peripherals)

2. Laptop, docking station, Single Monitor, keyboard and mouse

3. Laptop, docking station, two monitors, keyboard and mouse.

Business Justification: A business case for why the equipment is needed.

Who is the equipment for? : Staff member’s name.

Start date: When will the staff member be starting? (note: short notice requests may not be met)

Type and duration of contract: The staff members employment term and contract that the computer will be for.

Location: Where the equipment will be set up.

Network Socket: The network socket code that the PC will be connected to. This is required before the PC is set up, so that we can ensure the socket is live.

Is this replacing existing equipment? : specify if there is existing equipment to be collected at the time of delivery and returned to stock.

If yes, please provide the asset number of the equipment being replaced: Please provide the serial number of the PC, which is located on a white label (on the lid of a laptop or the base unit of a desktop PC), so that we can update our records.

Department Code and Budget Code (work order): Although PlymDesk equipment is paid for centrally, this is needed for reporting purposes.

Approved by: The budgetary authority within the faculty/department approving the computer request.

NOTE: Evidence of line manager approval must be provided for all computer requests.  Requests will not be progressed unless they are either:

1. Sourced from a line manager, or

2. The request includes approval from a line manager (E.g email attached from the line manager)


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Modified 17/01/2020