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e-Portfolio Services

e-Portfolio Services

 

Description:

The university provides a web-based service solution to collate your portfolio and personal learning record.

 

Summary:

The widely applicable service is available to all staff and students. It can be used independently for personal and professional development, or adopted as a part of assessed activities within the curriculum. Where individuals need to collect evidence, record and reflect on achievements and experiences to meet criteria for modules/programmes and external accreditation.

 

Support:

Experienced IT staff are available as your first point of contact for support and advice on all things relating to supported IT services Monday to Friday 0800 hours to 1700 hours*

We encourage staff and students to report issues and ask for services online via:  itselfservice.plymouth.ac.uk

Alternatively, support can be contacted on 01752 588588

Outside these hours, telephone calls are transferred to a TIS out-of-hours support team who can offer assistance for common IT issues or record and escalate more complex queries for attention during core office hours.

For students we also offer a 24 hour Library based walk-in and telephone support desk for IT enquiries. These may resolved at point of contact or logged for resolution during the working week.

We offer 24 hour support for disruption to PebblePad (see Service Components below)

*excluding Bank Holidays and other University occasional holiday dates.

 

Service Owner:

Head of Service Management

 

Related Services:  

Digital Learning Environment Services (DLE Student Portal)

Online Training Services

Research Data Services

Library Services 

 

Service Components:

Collaborate

Online Conferencing

Pebblepad

 

Modified 28/03/2019