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Online Training Services

Online Training Services

 

Description:

Online access to a range of training courses are provided via LinkedIn Learning. Online training is available 24/7 to students and staff members and provides support material including a wide range of tutorials dedicated to specific skills, subject areas and software.

 

Summary:

All students and staff to have access to online training and to LinkedIn Learning, a continually growing and evolving library of training videos and tutorials covering a wide range of software, technologies and business topics. Students and staff members can take advantage of free 24/7 access to the entire library of training.

A link to online IT Training for students:

Student IT Training

A link to LinkedIn Learning for information for staff and student IT training:

LinkedIn Learning

 

Support:

Experienced IT staff are available as your first point of contact for support and advice on all things relating to supported IT services Monday to Friday 0800 hours to 1700 hours*

We encourage staff and students to report issues and ask for services online via: itselfservice.plymouth.ac.uk

Alternatively, support can be contacted on 01752 588588

Outside these hours, telephone calls are transferred to an out-of-hours support team who can offer assistance for common IT issues or record and escalate more complex queries for attention during core office hours.

For students we also offer a 24 hour (term-time) Library based walk-in and telephone support desk for IT enquiries. These may resolved at point of contact or logged for resolution during the working week.

We offer 24 hour support for LinkedIn Learning

 

 *excluding Bank Holidays and other University occasional holiday dates

 

Service Owner:

Digital Education

 

Related Services:

Digital Learning Environment Services (DLE)

ePortfolio Services

Research Data Services

Library Services

 

Service Components:

LinkedIn Learning

  

Modified 18/02/2020