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Backing up your iTunes folder
If you use an Apple iPhone, iPad or iPod touch and made any purchases via iTunes or synchronised it with your university PC, there is a good chance that iTunes music, video etc. is held on your computers local hard disk drive.
Before you receive your new PlymDESK 6 PC or Laptop you must ensure that you have manually backed up the iTunes folder, and where necessary 'deauthorise' the university PC from your iTunes account.
As with any other locally held data it is recommended that your regularly takes backups of the iTunes folder.

You are responsible for backing up your iTunes folder. The University will not be held responsible for missing iTunes purchases.

Backing up your iTunes folder

Apple recommends manually backing up your iTunes folder to an external hard disk drive.  To back-up your iTunes folder follow the instructions below:

1. Connect the external hard drive to your PC
2. Close iTunes (if already running).
3. Locate your iTunes folder  - it should be located at: D:\Local Data\USERNAME\My Music\
If the iTunes folder is not located on the D drive, then you will need load iTunes, select EDIT-> PREFERENCES, and click the advanced cog button.
Look under the ‘iTunes Media folder location’ section to see where your iTunes folder is located
4. Right click on the iTunes folder – choose ‘Copy’
5. Go to your external hard disk drive, right click and choose ‘Paste’
6. Wait for the copy to complete, once done your iTunes library will have been backed up.

For more information, please follow this link: http://support.apple.com/kb/HT1751.


Deauthorising the PC.

Your iTunes account allows a maximum of 5 computers to be associated to it at any time, it is very important for your to de-authorise the PC if you have signed into iTunes on your University PC. To do this, follow the instructions below:

1. Open iTunes.
2. From the Store menu, choose Deauthorise This Computer. (In earlier versions of iTunes, access this option from the Advanced menu).
3. When prompted, enter your Apple ID and password, and then click Deauthorise.

For more information on this please see Apple’s help documentation at the link: http://support.apple.com/kb/HT1420.


Restoring your ITunes folder on Windows 7.

Once your new PlymDESK 6 PC or laptop has been deployed to you, you will need to copy your iTunes folder back onto your computer. To do so, follow the instructions below:

1. Connect your external hard disk to your new PC
2. Run iTunes first, as this will create the folder you need in the following step
3. Find the iTunes folder on the external drive drive
4. Right click on the iTunes folder, and choose ‘Copy’
5. On your PC, go to: C:\Users\USERNAME\My Music
6. Once inside the My Music folder, right click and choose ‘Paste’ overwriting any files that already exist
7. Wait for the file copy to complete.
8. Load iTunes – it should pick-up your iTunes library.

For more information on this please see Apple’s help documentation at the link: http://support.apple.com/kb/HT1751


Modified 06/09/2016