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Overdue Loans & Charges

Overdue loans

  • If any items on your account become overdue, your library account will be suspended. For assistance, contact us.
  • You should check your account and renew your loans regularly, as loan periods will be shortened if items are requested.
  • Any loans 6 weeks or more overdue, (you will be charged a 'lost item replacement' fee).
  • Equipment loans overdue by 14 days or more will be deemed lost and you will be charged the full replacement cost of the item.
  • You will be charged if an item is requested and you do not return it on time. If an item is already overdue when it is requested, you will be charged overdue fees from the date of the request.
  • A renewal fee will be added to your account for any overdue Inter Library loans.

Charges

Overdue Requested Item and Overdue equipment

 

Overdue Inter Library Loan

 

Lost Item

 

£2 per day to a maximum of £50 per item

 

£4.85 renewal fee per item

 

Cost of item replacement from library suppliers

 

If you have charges of £25 or over on your account, you will receive a University invoice

You can pay charges:

  • At the Reception Desk on level 1 of the library with a bank card or with your University card pre-loaded with money. We do not accept cash.
  • By phone (01752) 588588 with a debit or credit card
  • By cheque, made payable to 'Plymouth University', posted to Library and Digital Support, The Charles Seale-Hayne Library, Plymouth University, Drake Circus, Plymouth, PL4 8AA

For invoiced charges, follow directions at the bottom of the invoice to pay by BACS.

Once a lost item has been paid for (before or after invoice) we will purchase a replacement copy and so we will not accept returned items or offer refunds. Please contact LibraryandITenquiries@plymouth.ac.uk /Library Reception Desk with any queries.

Extenuating Circumstances

If you incur overdue charges due to circumstances such as illness or bereavement, the charges may be waived. For more information see our Library Fines Exceptions Policy.

Library email notifications

The following library notices will be sent to your university email address:

  • Library Courtesy Notice - 7 days before due date of loaned item.
  • Library Due Date Reminder - on due date.
  • Library Overdue Items Warning - 3 weeks overdue.
  • Library Overdue Items Bill - 6 weeks overdue (will be charged a 'lost item replacement' fee).
  • Library Loan Update/Recall - when you need to return an item requested by another user.

 



Modified 26/06/2019